top of page

Terms and privacy

​

Me

  • I aim to create a relaxed and friendly atmosphere in class, where you are comfortable to ask questions.

  • There will be a maximum of 12 clients in each session. 

  • I will check if there has been any change to your health at the beginning of the session. Please take me to one side if you require confidentiality.

  • I will teach you in a professional manner, keep updating my knowledge via Continuous Professional Development, and have appropriate insurance to teach you.

  • Wherever possible, I will adapt exercises to meet your individual needs based on the information you have given me.

  • I will ensure that any equipment provided is sanitised before and after class.

  • I will have a Covid-19 risk assessment in place for every location I teach face to face.

​

Payment and bookings

  • The classes run on a short course system (block booking). 

  • Full payment in advance for the course is required to secure your place. Payment in instalments is available on the understanding that you will complete the course - please contact me to arrange this. 

  • Payment is to be made via Gymcatch (my booking system) or via BACS if possible. I can also accept cheques.  

  • If a class is cancelled by me, you will have a credit for the next course. I will always aim to give you as much notice as possible, and this will only happen in extenuating circumstances.

  • Payments for courses are non-refundable.

  • If you are unable to attend one of the sessions on your face-to-face course, you have access to my video library so that you can catch up with your practice at a time that suits you. Face-to-face catch-up sessions may be available in other locations - please contact me for availability. 

  • If you are unable to attend classes due to serious illness, operations, etc., please discuss the options with me.

​

You

  • It is your responsibility to let me know of any changes to your health or fitness status since you completed your health form.

  • Do not come to class if you are not fit to participate. It may not be safe to teach you and it will count as a class taken. Please contact me to discuss if you are unsure.

  • I will give you adaptations as needed, in line with the health information you have given me. If you do not take my advice, I cannot be responsible for any injuries you might incur. If you do not understand why I have altered a movement for you, please ask.

  • Classes start promptly, so please ensure you arrive in time. If you know you are going to be late, please let me know in advance. 

  • In the rare event that your behaviour is incompatible with the class, you will be informed and refunded the full amount for the remaining classes.

​

Privacy

  • I will use information provided in your Health Form, and any other information I may later collect, for teaching and communication purposes only.

  • This information will be used in confidence and stored securely and will not under any circumstances be shared with a third party without your consent.

  • Your information will be retained by me for a period of time such as complies with professional, legal and insurance requirements.

  • You may unsubscribe from e-mails at any time. In the event that you wish to unsubscribe, I will explain how this may affect our communication and discuss alternatives.

  • Please be aware that my website uses cookies and plug-ins to operate.

  • Each social media platform may collect specific data not listed here. I have no control over how third-party platforms collect or use your personal information. Please be aware of this when engaging with me via Facebook, Instagram and other social media platforms.

terms
bottom of page